This Privacy Policy describes how Bennetto Natural Foods Co Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

We are committed to protecting your privacy and handling your data transparently and in accordance with UK data protection law, including the UK GDPR and Data Protection Act 2018.

Information We Collect

When you visit our website, we may collect the following types of information:

Personal Information

When you make a purchase or attempt to make a purchase, we collect:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely via our payment providers)

Automatically Collected Information

When you browse our site, we may collect:

• IP address
• Browser type and device information
• Pages viewed and time spent on site
• Referring website or search terms

How We Use Your Information

We use your information to:

• Process and fulfil orders
• Communicate with you about your order
• Provide customer support
• Improve and optimise our website
• Send marketing communications (only where you have opted in)

Marketing Communications

If you opt in to receive marketing emails, we may send you updates about:

• New products
• Promotions and offers
• Brand news

You can unsubscribe at any time using the link in our emails.

Sharing Your Information

We only share your information with trusted third parties where necessary, including:

• Shopify (our ecommerce platform)
• Payment providers (to process transactions securely)
• Delivery partners (e.g. Royal Mail)
• Marketing platforms (e.g. email services, where applicable)

These providers are required to handle your data securely and in accordance with data protection laws.

Cookies

We use cookies to improve your browsing experience and to understand how our website is used. Cookies help us to:

• Remember your preferences
• Analyse site traffic
• Improve functionality

You can manage or disable cookies through your browser settings.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent for marketing at any time

To exercise any of these rights, please contact us using the details below.

Data Retention

We retain your personal information only for as long as necessary to:

• Fulfil orders
• Comply with legal obligations
• Resolve disputes

Data Security

We take appropriate technical and organisational measures to protect your personal information. All payments are processed securely through third-party providers and are not stored by us.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

• Email: admin@bennetto.eu
• Company: Bennetto Natural Foods UK Ltd
• Website: www.bennetto.co.uk
• Registered Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
• Company Number: 15103971